TU03: Working with Users in HCI: Ethical Considerations and GDPR

Sunday 30 September 2018
Dr. Janet Read, Lancashire University, UK

Time: 9 – 12.

It has long been a tradition in HCI to consult with, and work with people in order to understand the perspectives, performance and preferences of users. This interaction is not without complications as the individuals that help in HCI work are many and varied and their motivations, understanding and ability to, meaningfully contribute to our endeavours are complex and changeable. When choosing participants for HCI work we traditionally balance need against effort whilst also aiming to work as ethically as possible and ensuring a good experience for those who work with us.

Recent changes in legislation, especially in Europe with the GDPR, have put a new spotlight on research work. In HCI our work is a mixture of research, design and evaluation and so communicating it, and even rationalising it, to ourselves and to others (including ethics boards) can be complicated.

This interactive and practical half day tutorial will bring together ethical practice and data protection in the unique context of HCI research work, considering design, evaluation and classic research studies. Using practical examples of work done with children, learning disabled and the elderly, by way of their positions as extreme users, this tutorial will provide a suite of practical tools, as well as the examination of case studies, that will enable participants to think again about their work. Open to all attendees, from industry and academia, this tutorial will leave attendees more critical and more careful and empowered to work within legal and ethical constraints.

TU04: Looking Back and Looking Forward: The History and Future of Human-Computer Interaction

Tuesday 23 October 2018
Dr. Jonathan Grudin, Microsoft

Time: 13 – 16.

This half-day course is intended for students, researchers, and developers who are interested in what can be learned from the different fields that contributed to the field of human-computer interaction over the years and where HCI may be headed. The historical review is less of an engineering or conceptual history than an examination of the goals, priorities, and methods that have marked HCI efforts in computer science, human factors, information systems, design, information science, and other fields. We can’t confidently predict the future, but we can identify forces that shaped the present, and trajectories and recurring patterns to keep in mind.

The tutorial draws on material from my 2017 book, From Tool to Partner: The Evolution of Human-Computer Interaction. It was presented as a CHI 2018 90-minute course. If I present it as a half-day tutorial, it will be expanded, with more content on the history of HCI in the Nordic countries, an expanded section on the familiar but insufficiently closely examined effects of Moore’s law and related technology changes, and more on future directions and challenges, as well as more interaction. If someone wishes to co-present, I will expand less.

At the end of the tutorial, attendees will have a sense of the different groups that have contributed to HCI since the dawn of computing and even earlier, how the priorities and methods of each differed, what we might look to them for, and why they have not collaborated more. They should have a sense of some of the issues we will be dealing with, possibly in our own research or development efforts, and certainly in our roles as members of families, organizations, and society. Everyone will arrive knowing that we can expect change; after this course, it should be more evident how this could play out.

More about the presenter can be found at jonathangrudin.com. His most relevant articles can be found under Publications and the History tab. Many universities have a Morgan & Claypool site license making the book free for students and faculty. A full description of the CHI 2018 course is here.