Hans Peter Brøndmo leads a robotics moonshot at [google]X. Prior to joining X, Hans Peter was a senior executive at Nokia/HERE where he co-led a new product innovation business unit with teams in Silicon Valley, LA, Berlin, Oulu (Finland) and China. He is a high-tech leader and successful entrepreneur who has spent his career at the intersection of technology innovation and empowering individuals. He has created several novel, category defining products and businesses over the last 25 years. Some of the many companies he has founded or co-founded and sold include; Plum, an early web and mobile app for private social networking, sharing and group conversations (acquired by Nokia in 2009); Post Communications, a pioneering email marketing software-as-a-service (acquired for $380M in 2000); DiVA VideoShop, the first product to bring digital video editing to consumers (acquired by Avid Technology in 1993). He has also held positions at Apple in Tokyo, and at CERN (the Center for European Nuclear Research) in Geneva, and has served on start-up and non-profit boards. He has been a guest lecturer at the MIT Media Lab and Cambridge University, has testified at US Senate and FCC hearings on Internet privacy and consumer data management, and has been a featured/keynote speaker at countless conferences on topics ranging from innovation and entrepreneurship to privacy and the broad influence and impact of technology on society. He is the author of “The Engaged Customer” (Harper Business, 2000). See also his blog at X.
As a young researcher I was told that most academics have one good idea they exploit throughout their careers. In reflecting on my own career these many years later I have to admit this just might be the case for me. But how could this be since my area of research is work practice and technology and today’s technologies are radically different from the PCs that were first being introduced into the workplace in the 1980s. In this talk I will consider how my one good idea has fared as technologies have changed and ask if today’s AI technologies are a radical break from past technologies requiring a fundamental rethinking about the relation between work and technology.
Jeanette Blomberg is Principal Research Staff Member at the IBM Almaden Research Center in San Jose, California and adjunct professor at Roskilde University in Denmark. Jeanette is known for her research on ethnography in design processes as outlined in two recent publications Positioning Ethnography within Participatory Design and Reflections on 25 Years of Ethnography in CSCW. In her recent book, An Anthropology of Services, she investigates how services are being conceptualized today and the possible benefits of taking an anthropological perspective on services and their design. Currently her research is focused on organizational analytics where she considers the linkages between human action, digital data production, data analytics, and business or societal outcomes. Prior to assuming her current position, Jeanette was a member of the Work Practice and Technology group at the Xerox Palo Alto Research Center (PARC), Director of Experience Modeling research at Sapient Corporation, and Industry-affiliated Professor at the Blekinge Institute of Technology in Sweden where in 2011 she was awarded an honorary doctorate. Jeanette received her Ph.D. in anthropology from the University of California, Davis where she also was a visiting professor and lecturer in cultural anthropology and sociolinguistics.
In recent years, HCI has entered the increasingly urgent debate around the role of computing and wider technical systems in the sustainability (or not) of lives and livelihoods as we enter an era firmly defined by human impacts on the planet. Much of this work has fallen within the traditional HCI heartland of design, oriented to producing less consumptive and more sustainable practices, often through mechanisms to support or incentivize behavior change at the level of individual users. This talk will argue that it is time to widen our circle of ethical and practical concern to include moments and choices that come both before and after design, several of which bear on the sustainability of computing itself – and the human lives built into, around, and occasionally against it. Drawing on cases ranging from rare earth mineral extraction in the Congo to repair activism in the global North to practices of e-waste collection and recycling in South Asia, it will make the case for three central experiences – of precarity, repair, and hope – that must be accounted for as HCI learns to confront the anthropocene.
Steven Jackson is an Associate Professor of Information Science and Science and Technology Studies at Cornell University, and Dean of William Keeton House. His work centers on questions of ethics, value and power in contemporary computing cultures, with special emphasis on problems of infrastructure, maintenance, sustainability and repair. Current empirical projects include work on computational development and affective change in the sciences; vernacular creativity and improvisation in science, music and new media arts; computation and social change in post-colonial environments; and a book project on technological precarity, repair and hope. His work has been supported by the Ford and Sloan Foundations, World Bank, Intel Research, and the U.S. National Science Foundation. More info can be found at his web site.